Category Archives: The Business

New company website, new company direction, same awesome service!

So, as anyone can see, we’ve not updated our company blog for a long, long time (7+ months).

A lot has happened at Riley & Silver since then and we’ve been very busy having a little company rejig.

On top of having a redesign, we’re now focussed solely on active and casual wear made from Bamboo and Organic/Fair Trade Cotton.

We’ve brought on board a couple of new suppliers and we’ve updated our website too.

Our old ecommerce provider didn’t allow us to have a mobile website that we were happy with, so after a lot of work we’ve now got a mobile optimised website that should look great on all platforms, desktop through to mobile.

We want bore you with the why’s, what’s or how’s, but suffice to say that this is a new and exciting direction for us and we hope you love our new design etc as much as we do.

We’re also changing the way we use our social media channels and have been busily bookmarking our most favourite sources of health & fitness related information and will now share various links and articles via the social media platforms we’re on (we have been for a little while now) in the hope of providing your our amazing customers with helpful information you can use in your own health & fitness journeys.

So there it is, we’re alive and well, we’ve had a rejig and we’re ready to kick on arse once again, who’s with us?

Head on over to www.rileyandsilver.com if you’d like to check out our new website, as always we welcome any feedback!

Cheerio

Riley & Silver

Surprise – We Accept Bitcoin for Clothing at Riley & Silver!

Riley & Silver Accept Bitcoin!

What is Bitcoin?

Bitcoin is a new digital currency, one that we believe in and feel that you should too.

It requires a bit more time and space to explain than we have here, so please take a look at this website for more information… https://www.weusecoins.com

How do I place an order with you?

It’s very simple, just find the items you would like to buy, add them to your virtual shopping basket and then click checkout.

Once you have filled in the address you want the items to be sent to, along with your email address, simply click on the ‘Purchase Order’ button at the bottom of the checkout screen.

Within 1-3 hours (normally much quicker) we will then email you using the email address you supplied (so please ensure it is correct) requesting payment from you in Bitcoins.

We will convert your order total from GBP into Bitcoins, using the exchange rate at the time we email you.

You then simply send us your Bitcoin payment to the address we give you and once we have confirmed receipt, we’ll email you again to let you know and also when we’ll be shipping your order!

How do you get the exchange rate for Bitcoins?

We use the exchange rate from mtgox.com.

How can I trust you with my Bitcoins?

Like other merchants on the internet who are now accepting Bitcoins as payment for orders, we want to provide the best service to our customers, and this means offering as many payment options as possible.

Just like any other form of payment, we receive your Bitcoin payment before we ship your order, however, as you will probably be aware, unlike other forms of payment you cannot reverse a Bitcoin transaction once you have sent it, therefore putting your trust in us.

We take that trust very seriously, and can assure you that your money, regardless of payment method, will be safe with us.

Yes, these are only words, but hopefully you’ll see throughout our website we offer an open and honest approach, this ranges from offering as many forms of paying for your order as possible, to making sure all our processes are as clear as possible too.

Will a Bitcoin order be any different than any other order paid via another means?

No.  All of our normal terms & conditions are applicable to a Bitcoin order, which can be viewed by clicking here.

What if I want to return an item, how do refunds work with Bitcoins?

If you receive your order and want to return an item, you can do so by using our normal returns procedure which can be found here.

The only difference will be that once we receive your returned item, we’ll contact you for your Bitcoin payment address to send you back the relevant funds – and where-ever possible, we request that this be the same as the original address you sent us the Bitcoins from.

The refund will be in Bitcoins at the exchange rate in GBP at the time we process the refund (normally within 24hrs of receiving a return), minus any fee’s as per our returns policy.

I have another question about paying by Bitcoins not covered here.

Simply email us at support@rileyandsilver.co.uk and we’ll try to answer any questions you have asap.

It’s competition time – enter for your chance to win £50!

Riley & Silver Competition

It’s that time again, we’re having a competition!

This time you can win a £50 e-voucher to spend on our website.

Just click here to read the rules on our website.

Why we think it is hugely important to support British clothing manufacturing.

Well, here we go, our very first post is here on this blog of ours….

I’ve been procrastinating over what to put up for our first post, but I thought lets not over think it too much, and just get a post up to begin with!

The aim with this blog is to let you know from time to time what goes on in the background of running Riley & Silver, and sometimes our own personal lives too if we feel so bold. Mainly though, it will be about British clothing manufacturing, British companies and just generally anything British we feel needs putting out there.

I won’t make the first post about anything particular other than reiterating what message we are hoping to portray with this blog, almost like a mission statement I suppose.

We want to show how much we care about British clothing manufacturing, and in fact anything British as a whole. Because if ever there was, and is a time that our country needs our support, then that time is now.

If we want to continue to have our great British lifestyles, in our great country, we need to support each other more. We need to support each other’s British businesses more, and most importantly make sure more of our money stays on these Great British Isles.

By spending our money on British products from British companies the money will eventually find its way back to us, meaning we’ll once again have more money to spend on enjoying our great British lifestyles.

Please do not think for one minute that we’re anti global trade, because we are not, and it would be very narrow-minded of us to be otherwise.

We are all for trading with the global community, but what we are not for, is allowing all our money to leak out of our great country, and into foreign hands, which will eventually as it already is, lead to us having less money for ourselves.

We can’t on one hand spend money on foreign products and then complain about how all our British companies are closing down and that there are no jobs for us.

It is time we all opened our eyes and realised that if we want our high streets, our towns and villages, our communities, and most importantly our jobs to be around for future generations, we must support everything that is British before we support things that are foreign.

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Phew…. that came out like verbal diarrhea, just imagine if I’d had a cup of coffee instead of tea!

Anyway, I’ll continue on, I’m sure someone is still reading this…..

Hedghog Listening

Here at Riley & Silver we don’t pretend to have all the answers to the problems facing us here in the UK, in fact we don’t pretend to have any of the answers (although personally, I’m sure chocolate could be one of them!).

We are probably not alone in our thinking that the UK government isn’t doing a great job at resolving various issues for us, so we have to try to resolve them ourselves, head on and most importantly together, as friends, as families, and as communities.

We believe that we can do our little bit by supporting British manufacturing, and specifically in our case British clothing manufacturing. So we’ve pledged to try to offer as much of the great British clothing available as possible through our business Riley & Silver.

There is a need for a British clothing company, that supports only British clothing companies, not because we’re anti this or that, or in any way shape or form biased towards British products, but simply because we should as British people first and foremost support ourselves and our companies before any others.

I of course haven’t mentioned anything as yet of the British companies that are using alternative materials to make their clothing, the large majority of which are made abroad.

I won’t go into detail right now about why we believe the alternative materials like organic and fair trade cotton and bamboo or hemp have great benefits in comparison to standard materials, as these topics are widely available for those that care to read about them (although we will post about it later on).

The environmental benefits of ethically produced textiles can be widely researched on the interweb, so I feel no need to explain why we should, and are backing British companies that are using these materials in their clothing.

We personally feel passionately that the two can, should and will eventually combine to coexist together one day. There will be British brands that manufacture here in the UK and who use alternative materials to do so.

That is our ultimate dream, and we hope that there are some of you out there that agree with us, that are as passionate about this as we are, and are willing to help us bring British clothing manufacturing back up to the levels it was decades ago, using standard or alternative materials.

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OK I’ll stop there. That is most definitely as long as I should let this first post get.

Hopefully you’ll subscribe to the blog feed, or even follow us on your favourite social media, and support us in our journey to bring British clothing manufacturing back to the top of the world, where it belongs!

Thanks for reading this far, and I promise that most of the future posts will not be this length……… most! (^_^)

Toodle pip.

Mike